Job Responsibilities:
- Answering and directing incoming phone calls promptly and professionally.
- Keeping up-to-date with the company’s services, products, and promotions to effectively assist and encourage clients.
- Attending queries and notifying appropriate personnel of visitor arrivals.
- Coordinating mail distribution and handling incoming and outgoing courier services.
- Handling client inquiries through phone calls, WhatsApp, and social media platforms professionally and efficiently.
- Other front desk reception duties such as providing information about the company and its services, and directing visitors to the appropriate individuals or departments.
Qualifications & Requirements:
- Female Arab nationality.
- Previous experience in the medical sector or in a similar role is preferred.
- Knowledge of medical terminology and experience in medical office or clinic settings.
- Ability to maintain patient and client confidentiality.
- Strong organizational, multitasking, and attention to detail skills.
- Excellent interpersonal, communication, and customer service skills.
- Ability to work flexible shifts.
Work Location: In person