Medical Receptionist

Key Responsibilities:

• Greet and check in patients with a warm and professional demeanor
  
• Schedule, confirm, and manage patient appointments
  
• Answer phone calls and address patient inquiries in a courteously manner
  
• Verify insurance information and process payments
  
• Maintain accurate patient records and update electronic health systems (EHR/EMR)
  
• Ensure compliance with HIPAA regulations and patient confidentiality
  
• Assist with administrative tasks such as filing, faxing, and scanning documents
  
• Coordinate with medical staff to streamline clinic operations
  
• Maintain a clean and organized front desk area
  
• Mandatory requirement to upload insurance cards.
  
• Sign COB form if patient has two insurances when they check eligibility
  
• Collecting card on file if patient has commercial insurance

Requirements

• Previous experience in a medical office, preferably pediatric or family practice
  
• Strong customer service and communication skills
  
• Ability to multitask in a fast-paced environment
  
• Proficiency in medical software and scheduling systems
  
• Knowledge of insurance verification
  
• Understanding of HIPAA and patient confidentiality regulations

Benefits

• 401(k) Retirement Plan
  
• Health Insurance
  
• Dental and Vision Insurance
  
• Paid Time Off
  
• Paid Holidays