Medical Receptionist/ multi-phone operator

Advanced Orthopedics & Sports Medicine of SWFL is currently seeking an experienced medical receptionist/multi phone operator to join our team. The right candidate will understand the value of compassionate and professional service. In this role, you would be responsible for serving as a medical receptionist.

DETAILED MEDICAL RECEPTION RESPONSIBILITIES:

• Welcomes and greets patients and visitors in a manner that is helpful and friendly.
• Check in and Check out
• Answers multiple phone lines courteously and efficiently.
• Performs day-to-day office duties, including but not limited to data entry, copying, and filing, appointment scheduling and medical-record management.
• Obtains verification and authorizations for patient’s insurance.
• Collects and posts patient payments.
• Maintains the patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.
• Schedule phone conferences for physicians

REQUIRED QUALIFICATIONS:

• Excellent customer-service skills
• Interpersonal skills
• Problem-solving and conflict resolution skills
• Flexibility and team-work
• Ability to multi-task
• Organizational skills
• Computer literacy; 35 WPM

REQUIRED EDUCATION AND EXPERIENCE:

• HS Diploma or equivalent

Work Location: Multiple locations

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Fort Myers, FL 33919 (Required)

Ability to Relocate:

• Fort Myers, FL 33919: Relocate before starting work (Required)

Work Location: In person