Medical Receptionist/Front Desk

Alliance Retina of Texas, Pllc is seeking a Medical Receptionist/Front Desk to join our ophthalmology practice. Candidate MUST be willing to commute between our offices in Arlington, Alliance-Fort Worth area and Decatur. Some experience required. Benefits included.

Description

This position is responsible for the following:

• Accurately completes the patient check-in and check-out process.
• Completes paperwork and computer data entry to ensure the process is efficient and all requirements have been met.
• Completes all check-out functions including pricing services, collecting payments and scheduling follow up appointments.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Contacts patients to verify patient demographics and insurance providers, updates information in systems, and documents conversations.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Obtaining appropriate PCP Referral Authorizations, as needed, for patients’ visits.
• Respond to emails that arrive through the general office email address.
• Properly assist physically or visually disabled patients.
• Must be able to travel and ensures travel equipment is maintained.
• Refer situations beyond ability to proper person.
• Greet patients in a cordial, friendly and prompt manner.
• Manage multiple phone lines efficiently, professionally, and politely.
• Answers phone calls promptly and directs them appropriately.
• Schedule for multiple providers and multiple offices in a friendly, efficient, accurate, timely manner and completes according to provider guidelines.
• Ability to multitask and prioritize a variety of duties.
• Make independent decisions when circumstances warrant; make prompt and accurate judgments.
• Participate in the implementation of procedures to improve the quality of work being processed.
• Accept other duties as assigned.

Qualified applicants will exhibit the following:

• Proficient in computer skills: Word, Excel, Outlook
• Working knowledge of medical billing and insurance plan processes such as benefits verification and referral/prior authorization
• Friendly & upbeat personality who is patient and customer service focused
• Ability to multi-task and work in a fast-paced environment
• Bilingual in Spanish/Vietnamese is preferred
• Loyalty: We are looking to hire a long-term employee

Why work for Alliance Retina?

• Competitive Pay
• Bonus Eligibility
• Paid Vacation time
• Opportunities for professional growth and certification

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

Job Types: Full-time

Experience:

• Medical receptionist: 1 year (Preferred)
• Insurance verification experience preferred

Education:

• Associate (Preferred)

Language:

• Spanish/Vietnamese (Preferred)

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance

Medical Specialty:

• Ophthalmology

Willingness to travel:

• 50% (Preferred)

Work Location: In person