Medical Receptionist/Front Desk

Overview
We are seeking a detail-oriented and organized Medical Receptionist to join our team in a dynamic healthcare environment. The ideal candidate will play a vital role in ensuring the smooth operation of our medical office, providing exceptional service to patients while managing various administrative tasks. This position requires familiarity with medical terminology and coding, as well as a strong commitment to maintaining patient confidentiality in accordance with HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and manage the calendar for healthcare providers.
• Collect and verify patient information, including insurance details and medical history.
• Process patient records accurately, ensuring compliance with HIPAA standards.
• Assist with medical coding using ICD-10 and maintain accurate records for billing purposes.
• Communicate effectively with patients regarding care plans and treatment options.
• Handle phone inquiries, directing calls appropriately and responding to patient questions.
• Maintain office management tasks, including inventory management of supplies and equipment.
• Collaborate with medical clinic staff to ensure seamless integration of services.

Experience

• Previous experience as a Medical Receptionist or in a similar role is preferred.
• Familiarity with medical office management software such as Epic is advantageous.
• Knowledge of medical terminology and care plans is a plus.
• Proficiency in medical coding practices, particularly ICD-10, is highly desirable.
• Strong organizational skills and attention to detail are essential for success in this position.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.

If you are passionate about providing excellent patient care while managing administrative duties in a medical setting, we encourage you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: $16.41 - $17.05 per hour

Expected hours: 36 per week

Benefits:

• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Clinic: 1 year (Preferred)

Work Location: In person