Medical Receptionist/Patient Coordinator

Vincent Surgical Arts & Medspa is looking for a fun and friendly front desk patient coordinator to join our team! Come work in a fun and fast paced work environment with a focus on customer service and the highest standard of patient care. We offer career growth opportunities and tons of employee incentives.

*Must be fluent in Spanish and English

Duties include (but not limited to):

• Answering calls on a multi-line phone system
• Welcoming clients to our practice
• Professional decorum as the "face" and "voice" of our practice
• Scheduling and confirming appointments
• Regular monitoring of and prompt response to emails, text messages, and voice-mails
• Pro-active communication
• Multitasking in a fast-paced environment
• Problem-solving
• Directing patient questions to the appropriate provider/assistant
• Assisting patients with registering and helping them to complete necessary forms if needed
• General understanding of procedures and treatments offered in our practice (will train)
• Assisting clients with a selection of treatments and skincare (retail sales)
• Inputting data into scheduling and CRM software
• Assist surgical coordinator in scheduling surgical cases
• Managing waiting room and main restroom keeping them clean and inviting throughout the day
• Collecting payments, closing out POS, preparing cash deposits

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Medical-Surgical

Education:

• High school or equivalent (Required)

Experience:

• Cosmetic surgery clinic: 1 year (Preferred)
• Medical receptionist: 2 years (Preferred)
• Medical Spa: 1 year (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Esthetician License (Preferred)

Work Location: In person