Position Summary
The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.
The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.
The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation
The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.
Key Responsibilities
Key Result Areas
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Meets or exceeds sales targets within agreed budgets and timeline
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Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders
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Implementation of Company’s sale and marketing plan in the assigned territory.
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Implements territory coverage plan (No. of sales call & Visit frequency)
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Delivers customer-centric activities in coordination with Line Manager
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Maintains records system; daily reports, customer profile & marketing feedback reports.
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Plans work schedules and weekly and monthly timetables.
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Submits daily & monthly report and CRM reports as per country reporting system.
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Participate and contribute in all company meetings & present the Territory snapshot
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Drives increased revenue and profit to achieve the Company’s ambitious growth.
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Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.
Territory Development & Strategy Implementation
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Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager
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Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department
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Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately
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Stays informed about the important activities of health services in a particular area.
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Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.
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Responsible for ongoing prospecting for new business opportunities.
Core Competency
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In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership
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Having strong learning agility to accept , implement new learnings and new changes in the market
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Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.
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Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends
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Should be calm and composed to work in complex and ambiguous situations
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You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.
Qualifications,
Key Experiences / Functional Knowledge Requirements:
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4 years Bachelor's degree in Pharmacy / Science is mandatory
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Master’s Degree in Business Administration is highly an advantage.
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Minimum 2-4 years of experience in the Pharmaceutical industry
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Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)
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Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc
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Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO