Medical Scheduler

Front Desk Patient Coordinator (Full-Time)

Join a Caring Pediatric Therapy Team!

Are you a friendly, organized professional who enjoys creating positive experiences for children and their families? We are looking for a compassionate, customer-focused Front Desk Patient Coordinator to be the welcoming face of our growing pediatric therapy practice.

If you thrive in a fast-paced environment, enjoy multitasking, and take pride in providing exceptional customer service, we'd love to meet you!

What You'll Do

• Welcome patients and families with a warm, friendly, and professional attitude.
• Build positive relationships with children and caregivers to create an exceptional patient experience.
• Check patients in and out for appointments.
• Answer and manage multiple incoming phone lines professionally.
• Schedule appointments for multiple therapy services while maximizing provider schedules.
• Collect and update patient information and medical histories before appointments.
• Maintain accurate electronic medical records and patient charts.
• Verify and process insurance payments and patient balances.
• Transfer assessment results and documentation to the appropriate clinicians.
• Maintain the cleanliness, organization, and professional appearance of the front office.
• Monitor and replenish office supplies.
• Provide administrative support to help the clinical team operate efficiently.

What We're Looking For

• Excellent customer service and communication skills.
• A genuine passion for working with children and families.
• Ability to multitask and remain calm in a busy environment.
• Strong attention to detail and organizational skills.
• Comfortable learning and using electronic medical records and scheduling software.
• Proficient with computers, typing, Microsoft Office, and standard office equipment.
• Reliable, dependable, and punctual.
• Positive attitude and willingness to be a team player.

Preferred Qualifications

• Experience in a medical office, therapy clinic, dental office, or other healthcare setting.
• Experience with insurance verification and patient scheduling.
• Bilingual candidates are encouraged to apply (if applicable).

Why Join Our Team?

• Supportive and family-oriented work environment.
• Opportunity for professional growth and advancement.
• Meaningful work helping children reach their full potential.
• Stable, full-time position with a growing practice.
• Collaborative team that values compassion, excellence, and teamwork.

If you're someone who enjoys making people feel welcome, stays organized under pressure, and wants to make a difference in the lives of children and families, we'd love to hear from you!

Apply today—we're looking to hire immediately.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you proficient in typing? If so, what is your average words-per-minute (WPM) speed, and do you have experience with data entry or transcription?

Experience:

• receptionist: 2 years (Required)
• scheduling: 2 years (Required)
• clerical: 3 years (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Oxon Hill, MD: Relocate before starting work (Required)

Work Location: In person