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Who we are
We help physicians achieve independence by making it easier to start, operate, and grow their practices. We also work directly with patients to clearly understand their injuries and treatment history so physicians can focus on providing care.
About the role
This is a non clinical, hybrid healthcare role that is well suited for individuals who want meaningful work, flexible hours, and real exposure to healthcare operations.
You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.
What you will do
Conduct outbound phone calls with patients to collect detailed injury and medical histories in both English and Spanish.
Listen carefully and document information accurately using provided templates and systems
Review existing medical records for completeness, clarity, and internal consistency
Clean up and standardize medical information so it meets quality standards
Ensure patient histories are complete, consistent, and easy for physicians to understand
Review your work for accuracy before submission
Follow defined workflows and work expectations
Work closely with the operations team to continuously improve quality
You might be a good fit if you
Enjoy focused, detail oriented work
Are comfortable speaking with patients for extended conversations
Can remain calm and professional during difficult or sensitive discussions
Are reliable and able to manage your time independently
Follow structured processes carefully
Are interested in healthcare exposure, especially if you are premed, public health, nursing, or exploring healthcare careers
Nice to have but not required
Previous experience in medical scribing or administrative healthcare roles
Strong interest in healthcare or medicine
Comfort learning new software and tools
Role details
Clear responsibilities, expectations, and performance metrics
Hybrid schedule
Fluency in Spanish is required
Structured onboarding and training provided
Opportunity for fully remote work (subject to completion of onboarding and performance stage gates)
$25/hr
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