HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. HMH Technology India Pvt. Ltd. is our technology and innovation arm in India focused on developing novel products and solutions using cutting-edge technology to better serve our clients globally. HMH aims to help employees grow as people, and not just as professionals.

We are seeking a dynamic and technically proficient E-Commerce Manager to lead the development, optimization, and performance of our online sales platforms. This role combines strategic oversight of e-commerce operations with hands-on experience in website development and user experience design. The ideal candidate will bridge the gap between business goals and technical execution, ensuring a seamless and engaging customer journey.

Key Responsibilities

Website Management & Development

• Oversee the design, development, and maintenance of the e-commerce website.
• Collaborate with developers to implement new features and optimize site performance.
• Ensure mobile responsiveness, accessibility (WCAG compliance), and cross-browser compatibility.
• Manage CMS platforms (e.g., WordPress, Magento, Shopify) and coordinate backend integrations.

E-Commerce Strategy & Operations

• Develop and execute strategies to drive traffic, improve conversion rates, and increase online revenue.
• Monitor KPIs such as traffic, bounce rate, conversion, and cart abandonment.
• Manage product listings, pricing, promotions, and inventory visibility.

Cross-Functional Collaboration

• Work closely with marketing, IT, UX/UI, and customer service teams to align digital initiatives.
• Coordinate with logistics and supply chain teams to ensure accurate order fulfillment.

Digital Marketing & SEO

• Support SEO/SEM strategies and content optimization.
• Collaborate on email campaigns, social media promotions, and affiliate marketing.

Analytics & Reporting

• Use tools like Google Analytics, Hotjar, and Data Studio to track performance.
• Generate reports and insights to inform decision-making and continuous improvement.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Marketing, or related field.
• 5+ years of experience in e-commerce management, with at least 2 years in website development.
• Proficiency in HTML, CSS, JavaScript, and familiarity with frameworks like React or Angular.
• Experience with CMS platforms and e-commerce tools (Shopify, Magento, WooCommerce).
• Strong understanding of UX/UI principles and responsive design.
• Knowledge of SEO, Google Analytics, and A/B testing tools.
• Excellent project management and communication skills.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure).
• Familiarity with Agile/Scrum methodologies.
• Certifications in Google Analytics, UX Design, or E-Commerce platforms.

HMH Technology Private Limited is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.