Middle East COE Benefits Manager

Locations: Dubai | Riyadh | Doha

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will lead the Benefits COE function and ensure the successful coordination of all Middle East BCG employee benefit programs. You will be responsible for and execute the benefits strategy. You will play a pivotal role in raising awareness of our benefits and will have an exciting opportunity to contribute to a range of projects to further enhance our provision.

Your responsibilities include:

• Oversee the strategic planning of our Middle East benefits and programs, as well as escalations on day-to-day operations.
• Develop and execute a comprehensive benefits strategy that aligns with company goals, values, and budget. Continuously assess and adjust the strategy to ensure market competitiveness, inclusiveness, compliance, and that programs are meeting the evolving needs of our employees.
• Diving deep into problems, driving process improvements, and developing scalable tools and processes to meet business needs, whilst ensuring a quality employee experience. A proven track record of leveraging technology for automation is essential.
• Actively engage employees to drive uptake of a wide variety of benefits and regularly produce clear communications to help staff understand the best way of using and maximizing their benefits.
• Manage complex employee queries and escalations regarding benefits.
• Manage relationships with benefit plan providers, brokers, and other relevant vendors. Negotiate contracts, evaluate performance, and monitor service levels to ensure the delivery of high‐quality services.
• Conduct benchmarking and analysis to ensure our benefits packages remain competitive.
• Stay informed about regional and local laws, regulations, and industry trends impacting employee benefits; ensure benefit programs comply.
• Work closely with Global Benefits and Wellbeing Centre of Expertise (COE) to ensure alignment on strategy, leveraging global expertise (i.e. healthcare, income protection) to enhance local implementation. Partner with other relevant teams on processes, practices and automation.

Please note that the responsibilities outlined above are not exhaustive and may be subject to change as needed.

What You'll Bring

• Bachelor's Degree or equivalent in business, Human Resources or related field or experience in the consulting industry.
• Minimum 7+ years of experience in professional services firm and/or organizations in The Middle East with strong cultural support for progressive human resource practices, including 5 years' experience in International Benefits ideally in consulting industry.
• Knowledge and experience with adjacent areas of Compensation and Wellbeing are an advantage.
• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making.
• Fluent in English, fluency in Arabic is a plus.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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