Motor Claims Executive - Payments

KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES

General

· Process and validate payment requests from workshops, recovery services, and rental car providers accurately and on time.

· Verify and reconcile invoices and supporting documentation to ensure compliance with contractual agreements and company policies.

· Coordinate with the Motor Claims and Finance teams to resolve payment discrepancies or queries.

· Maintain updated payment records and ensure proper documentation for audit purposes.

· Liaise regularly with service providers to address payment status, disputes, and other inquiries.

· Monitor outstanding payments and ensure timely follow-up on delayed invoices.

· Support the implementation of process improvements to enhance payment efficiency and accuracy.

· Collaborate with service providers, including workshops, property repairers, and other insurers.

• Validate and process settlements under various coverages (Hire car, Towing, Loss Adjusters, etc.).

BACKGROUND, QUALIFICATIONS & EXPERIENCE

Qualifications

· Proven experience in claims processing, preferably within the insurance or finance industry.

· Strong knowledge of claims management processes and payment procedures.

· Familiarity with motor insurance and related services is an advantage.

Skills

· Proficiency in SQL for data analysis and reporting.

· Strong attention to detail and accuracy.

· Excellent communication skills—both written and verbal, with fluency in English; Arabic language skills are a plus.

· Proficiency in Microsoft Office applications, particularly Excel.

· Strong organizational and problem-solving abilities.

Job Types: Temporary, Contract