MOTOR VEHICLE REPRESENTATIVE

This position is located at the Van Nuys Field Office in Van Nuys.

Want to get started in state service? Motor Vehicle Representative is an entry-level position to state service. The State of California offers its employees generous benefits that may include CalPERS retirement and retirement savings plans (401k and 457), health and dental insurance, and access to long-term disability and long-term care insurance. The Department of Motor Vehicles (DMV) offers career opportunity and growth for customer service champions seeking to make a difference in state service. Serving as the first impression for government service takes a special individual - are you the one?

The DMV is responsible for licensing drivers, registering vehicles, securing identities, and regulating the motor vehicle industry. If you are looking for a rewarding career in public service and want to make an impact improving the safety and environment of California communities, the DMV invites you to apply for the Motor Vehicle Representative position.

We are looking for motivated and enthusiastic candidates who are experienced in delivering stellar face-to-face customer service with a positive, can-do attitude for a fast-paced public contact position. The duties of the position include: cashiering, data entry, the ability to provide verbal, written, and technical assistance pertaining to the licensing of drivers, issuance of identification cards, vehicle registration, and occupational licenses, in a courteous and efficient manner. Dependability and punctuality are essential.

Desirable skills and ideal characteristics for the position include:

• Bring a can-do attitude to work with colleagues and our customers
• Take pride in their work, exhibit initiative, and handle varied tasks simultaneously
• Demonstrate sound decision-making
• Strive for positive interactions and team-building
• Thrive working independently and as part of a team to resolve customer needs
• Well-developed interpersonal skills including sensitivity, emotional maturity, customer first attitude, a strong work ethic, patience and flexibility

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Salaries are non-negotiable and are subject to the California Department of Human Resources salary rules. Salaries for part-time and/or intermittent appointments may vary. Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is Intermittent. Scheduled work hours will vary and subject to a maximum of 1500 hours per fiscal year. The 1500-hour maximum may be exceeded subject to approval due to changes in workload.

Minimum Requirements

• MOTOR VEHICLE REPRESENTATIVE

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Department Information

Special Requirements

Application Instructions

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.