MTO-IT

The Management Trainee Officer (MTO) – IT is responsible for supporting day-to-day IT operations within cinema environments while undergoing structured on-the-job training. The role provides hands-on exposure to IT infrastructure, cinema-specific systems, networking, and end-user support. The incumbent will work closely with senior IT staff to ensure reliable, secure, and uninterrupted technical operations that support cinema business functions.

Key Responsibilities

IT Operations & Support

• Assist in providing technical support for cinema servers, systems, and IT infrastructure under supervision.
• Support the installation, configuration, and maintenance of end-user computing devices, including desktops, laptops, printers, scanners, and peripherals.
• Assist in troubleshooting and resolving issues related to POS systems, ticketing systems, kiosks, and online booking platforms.
• Provide basic level IT support to users and escalate complex issues as required.

Requirements

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or related field.
• 0–6 months of relevant IT experience (fresh candidates are encouraged to apply) .
• Knowledge of digital projection systems and media servers is an advantage.
• Basic understanding of networking concepts and troubleshooting.
• Familiarity with Windows OS, basic server management, and backup systems.
• Basic to intermediate knowledge of SQL Server (queries, reporting support, data extraction).
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Strong problem-solving and communication skills.

Preferred Skills

• IT certifications (e.g., CompTIA A+, Network+, CCNA) are a plus.

What We Offer

• Competitive salary package
• Structured training and career growth opportunities
• Dynamic and entertainment-driven work environment

Job Type: Full-time

Work Location: In person