Multi-Channel Customer Experience Specialist

A customer-focused organization in Jeddah is seeking a Customer Experience professional to deliver a high-quality customer journey across various touchpoints. Responsibilities include handling inquiries, resolving issues, and maintaining records of customer interactions. The ideal candidate should possess strong communication and interpersonal skills, with a problem-solving mindset and attention to detail. Proficiency in MS Office and experience with CRM systems are preferred. This role offers an opportunity to significantly enhance customer satisfaction and support internal teams.