Multi-Property Sales Executive - Luxury Travel

Additional InformationJob Number 25167247Job Category Sales & MarketingLocation The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPosition SummaryContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Assist the Multi-Property Senior Sales Manager in executing the sales strategy for luxury travel agencies and Consortia partners.Manage a defined account portfolio/assigned market, which are tied to the individual sales targets.Drive suite and villa sales through luxury and boutique programs to maximize revenue potential.Build and maintain strong, long-term relationships with luxury travel partners. Conduct domestic and overseas sales calls, client meetings and entertainments, effectively positioning the property with key partners.Attend and represent the property at the assigned global luxury showcases, tradeshows, exhibitions, and industry events, ensuring a strong presence in the luxury travel segment.Support the preparation of sales presentations, reports, proposals, and brochures; ensure sales collateral and site inspection materials reflect the property s luxury positioning.Coordinate logistics and act as the primary contact for familiarization trips, site inspections, and client visits, delivering seamless and memorable experiences.Maintain and update the client database with accurate contact details, preferences, and booking history.Prepare and distribute sales kits and promotional materials for key accounts; ensure content across platforms is accurate and consistent with the brand s positioning.Handle follow-ups on client inquiries, support negotiations, and coordinate with internal teams to deliver tailored experiences for VIP guests.Participate in internal sales meetings and product trainings; support execution of agreed action plans.Conduct research on target markets and identify new agency opportunities, compiling detailed account profiles to support business development.Support the MP Senior Sales in planning, coordination, and execution of travel industry events and tradeshows.Collaborate with the Marketing team to support travel trade campaigns and consortia promotions and other creative projects.Take ownership of internal consortia processes, working closely with Guest Services, Butlers, and Reservations to ensure adherence to Luxury Travel Standards and training initiatives.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 2 years of related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.