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Morgan State University

Multimedia Specialist

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Posting Summary

Job Title

Multimedia Specialist

Division

Student Affairs Office

Department

University Student Center

Work Status

Full Time

Position Category

Staff

FLSA

Exempt

Pay Range

Salary Range

$50,000 - $65,000

Fund Source

Auxiliary

Job Summary

The Multimedia Specialist enhances the digital media services of the Morgan State University Student Center by producing high-quality video, audio, photography, graphics, and other digital content that support marketing, communications, programming, and campus engagement. The position also serves as the IT Project Manager for the Student Center, overseeing all technology procurements and vendor relationships. This includes coordinating with vendors, managing purchasing workflows, evaluating technology needs, and ensuring audiovisual and IT systems are properly sourced, implemented, and maintained. The Multimedia Specialist partners closely with the Division of Information Technology to ensure operational efficiency, alignment with university standards, and seamless integration of all digital and technical systems.

Additionally, the Multimedia Specialist manages the strategic and operational functions of the Student Center’s audiovisual and digital media infrastructure, leading the conception, design, and production of media projects that enhance the visibility and impact of the Student Center and campus initiatives.

Job Duties

Manage and maintain audio, video, lighting, and related computer hardware and software used throughout the University Student Center. Oversee and provide technical support for software systems, including EMS, Anthology, and Noventri digital signage platforms. Ensure all media equipment is functional, up-to-date, and properly stored. Troubleshoot equipment issues and coordinate repairs or upgrades when needed.
Serve as the primary project manager for all IT and digital media procurements within the Student Center. Coordinate with vendors, initiate purchase requests, and manage procurement workflows for audiovisual equipment, software, and digital media systems.
Oversee vendor relationships, contracts, installations, and ongoing service agreements related to IT and multimedia infrastructure. Collaborate with campus IT, Procurement, and Administration to ensure timely acquisition and implementation of technology resources.
Coordinate and execute livestreams, virtual events, hybrid programs, and recorded sessions. Provide real-time on-site technical support for events, including sound, lighting, projection, and recording. Manage pre-event technical assessments and post-event media evaluation.
Ensure all multimedia content meets accessibility standards, including captions, transcripts, alt-text, and ADA-compliant formats. Conduct regular audits of digital signage and media systems to ensure accuracy, functionality, and brand consistency. Review and implement quality control processes for all produced media.
Monitor media usage, engagement metrics, equipment usage, and operational efficiency, providing regular reports to leadership. Use analytics to inform future content planning and technology investment decisions.
Train staff, student workers, and campus partners on audiovisual equipment, digital tools, editing software, and production best practices. Develop user guides, SOPs, and troubleshooting resources for Student Center systems.
Create original, high-quality content for social media campaigns, university news sites, digital signage, and other marketing and communication platforms that promote Student Center programs, services, and events. Collaborate with Student Center leadership and campus partners to translate key messages into compelling multimedia assets that align with the University’s strategic goals. Develop instructional and educational materials, including training videos, tutorials, and digital guides, to support staff development, enhance student engagement, and address operational needs.

Requested Minimum Qualifications

Education

Education Required: Bachelor’s Degree in Multimedia/Digital Media production, Information Technology/Technology systems, or a related field.

Experience

Experience: a minimum of 3 years of professional experience in multimedia production, digital content creation, or IT/Audiovisual technology.

Other Preferences for Consideration

Experience

Preferred Experience: a minimum of 7 years of professional experience in multimedia production, project management, or IT/AV systems administration.

Licenses/Certifications Preferred

Licenses/Certifications Preferred:
Adobe Certified Expert (ACE)
Apple Certified Pro
Certified Video Engineer (CTS – Certified Technology Specialist)
AVIXA CTS (Certified Technology Specialist)
Crestron or AMX Certified Programmer/Installer
Dante Audio Networking Certification
CompTIA IT Fundamentals (ITF+) or CompTIA A+

Knowledge, Skills & Abilities

Knowledge

Understanding of IT systems, networks, and hardware as they relate to audiovisual and digital media operations.
Strong understanding of digital media production, including video, photography, audio, motion graphics, and multimedia storytelling.
Knowledge of audiovisual technology, including cameras, lighting, sound systems, livestreaming, and digital signage platforms (e.g., EMS, Anthology, Noventri).
Experience with multimedia editing and design software, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, Audition), Final Cut Pro, or similar tools.

Skills

Ability to operate and troubleshoot AV systems, livestreaming equipment, lighting, and digital signage hardware.
Excellent communication skills, including writing, visual storytelling, and public speaking for presentations or live events.
Competence in evaluating technology solutions and making recommendations for purchases, upgrades, or process improvements.
Strong organizational and time management skills, with attention to detail and the ability to meet tight deadlines.

Abilities

Ability to collaborate effectively with cross-functional teams, including Student Center leadership, campus departments, student organizations, and external vendors.
Ability to adapt quickly to new technologies and changing priorities, remaining flexible in a dynamic campus environment.
Ability to lead and supervise multimedia projects, ensuring high-quality outputs aligned with university branding and standards.
Ability to ensure operational efficiency by partnering with the Division of Information Technology on system integration, troubleshooting, and workflow improvements.

Posting Detail Information

Posting Number

ST01529

Number of Vacancies

Job Open Date

12/23/2025

Application Review Date

Job Close Date

01/22/2026

Special Instructions to Applicant

Please enter at least two (2) professional references in the References page of the application.

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