Natural Assets and Operations Assistant (Temporary)

Job Purpose
Provides administrative support for the Kīpuka Kona ʻĀina team and office operations, manages the Keahuolū camping program, and serves as the primary representative for the front reception desk. The efforts of the Natural Assets & Operations Assistant will contribute to the efforts of restoring, protecting, and preserving the health of Keahuolū and Honohina, adding value to the Trust’s real estate properties.

Essential Responsibilities

• Provides general administrative support for Kīpuka Kona ʻĀina team.
• Manages the online camping registration and reservations system, checks-in campers, provides reports to security, inputs campers’ lawaiʻa reports into NRDS database, and coordinates with maintenance staff for equipment needs
• Answers phones, screens incoming calls and correspondence, and welcomes and directs guests.
• Responsible for fiscal processing under the supervision of Natural Assets & Operations Director. Assists with preparation and monitoring of budget.
• Plans and coordinates staff travel arrangements, events, conferences, trainings, etc.
• Approves and issues access keys, gate combos, and gate remotes.
• Approves vehicle, UTV, facility, and camping requests.
• Organizes and maintains filing system that may include general administrative, contracts, agreements, reports, data collection, etc.
• Organizes and maintains inventory of all office, kitchen, and bath supplies and equipment.
• Works closely with Kīpuka Kona Programs team, especially the Office Manager as it relates to operations.
• Works with maintenance, natural resources, and security staff when related department issues arise.

Other duties:
Provides feedback and input in regards to all aspects of the Kīpuka Kona ʻĀina team responsibilities. Prepares field emails, phone calls, and other means of communication when necessary and provides response support for the Natural Assets & Operations Director. Provides support for the real-estate development and property management team when needed. Assists in event set-up/break-down, program support, and other program needs.

Contributes to the Trust’s success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.

Qualifications
High school graduate or GED equivalent and five (5) years or more of related work experience or equivalent combination of education and experience. Must be service oriented. Proficient with Excel spreadsheets, Word, and Powerpoint. Experience in operating office equipment including computers, printers/copy machines, telephones, conference video/speakers, projectors, and other office equipment. Strong administrative, organizational, verbal, and written skills.

Job Competencies
Ability to support team members in all aspects of planning, coordinating, and assisting. Willing to take on various office duties and process paperwork when requested. Takes initiative and acts on tasks without being asked. Ability to provide great customer service with aloha. Able to work independently and in a group setting. Ability to communicate effectively, both verbally and in writing. Accountable, responsible, detail oriented and organized.

Travel Requirements
In alignment with our organizational competencies of Alu Like I ka Hana (Teamwork) and Ho'omau i ka 'imi Na'auao (Continuous Learning and Improvement), this position will require occasional travel across the island, inter-island, and out-of-state depending on the needs of the team and the organization. While travel may not always be a need, the ability to travel when required remains a crucial aspect of this position in order to successfully contribute to our concerted efforts to carry out our Queen’s legacy.

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time

Organization Competencies

• Alignment with Queen’s legacy: Understanding and appreciation of Queen Liliʻuokalani’s story, her legacy and the Hawaiian Culture is foundational to staff’s commitment to working with our Hawaiian children, families, and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one’s work, in fostering meaningful relationships, and in embracing the community served.
• Ho'omau i ka 'imi Na'auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.
• Ho'ike i na Mana'o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
• No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations
• Ho'o kumu a'e or 'Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
• Pilina Ho'ohana a me ka Hana Hilina'i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.
• Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
• Ho'onui I ka 'Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.

Mental and Physical Demands
Ability to lift 25lbs pounds. Requires frequent sitting, bending, standing.

Terms and Conditions of Employment
As a condition of employment, employee will be subject to LT’s policies and procedures.

Current Job Title: Natural Assets & Operations Assistant Reports to: Natural Assets & Operations Director
FLSA Status: Non-Exempt Aligned Executive: President & CEO
Kipuka: Kona Department: ʻĀina

Liliʻuokalani Trust is an Equal Opportunity Employer. We strive to recruit, train, and retain innovative talent from a diverse candidate pool. All employment decisions will be based on merit, competence, performance, and business needs. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, religion, ancestry, genetic information, citizenship, marital/civil union status, arrest and court record, domestic or sexual violence victim status, credit history, disability or veteran/military status or other applicable legally protected characteristics.