Network Administrator

About the Role:

Administration, managing and development of e& IT Data and Voice Network to achieve the highest level of availability and performance to all the corporate services provided to internal e& staff as well as the services offered to e& Subscribers.

Responsibilities:

• Maintain and support the following components: 1. Cisco Call Manager. 2. Cisco IPCC Express. 3. Cisco Access Server. 4. DTG Video Gateway. 5. Access Points 6. Routers 7. Switches.
• Oversee installation, configuration, maintenance, and troubleshooting of the Internal LAN of the company, solving end user network related problems.
• Administer all network equipment, hardware (routers, switches, wireless access points, voice servers, gateways and IP phones) and software upgrades.
• Perform network design and capacity planning.
• Interact and negotiate with different vendors during implementations of new projects and support for the existing and finished projects.
• Develop, implement and maintain network and IP Telephony policies and procedures.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Establish operational level agreements with end users.
• Administer and maintain end user accounts, permissions, and access rights.
• Perform system backups and recovery.
• Check daily Syslog Report to monitor logs generated by all network devices using Cisco Works.
• Handle Trouble Tickets generated by IT Service Desk team and assigned to Network team.
• Monitor network Devices and connectivity links using applications like MRTG and Cisco Works.
• Send weekly graphs report which gives statistics for the traffic utilization on e& links using MRTG software.
• Draw Visio Diagram for all e& infrastructure network.
• Collect Serial numbers, Location and Part number for each network device (Hardware Inventory).
• Manage of WAN optimization.
• Reserve IP addresses to PCs using DHCP console (reserve an IP address to a specific PC using its MAC address and Hostname).
• Handle authentication, authorization and accounting (AAA) using Cisco ACS.
• Handle the acceptance of new Point of Sales (PoS) Projects.
• Manage WAN optimization.
• Provide 24/7 on call support for e& employees.
• Download and test new network software.
• Do planned network outages at night.
• Test new network products and solutions.

Qualifications:

• University Degree in BSC in Communication Engineering or Computer Engineering.
• Very Good knowledge of Cisco different devices, including Routers, Switches and Voice equipment.
• Fast learner and reader with the ability to understand diverse technologies.
• Very Good Computer skills.
• Very Good in Arabic and English (Reading, Writing and Oral).

Desirable Qualifications:

• At least 1 year experience working in IP networks in large corporate environment with at least 1-year hands on experience with Cisco Routers and Backbone and Edge Switches.
• Very Good knowledge of switching and IP routing protocols.
• Very familiar with the operations of IP networks in Telecom environment.