IT Networking Assistant

Liberty Books is seeking a proactive and technically skilled IT Networking Assistant to support our retail outlets and head office operations. The ideal candidate will be responsible for maintaining network infrastructure, troubleshooting IT issues, and ensuring smooth operation of POS systems and inventory-related technologies across all branches.

Key Responsibilities

• Provide on-site and remote IT support to retail outlets, including troubleshooting hardware, software, and network issues
• Maintain and monitor LAN/WAN networks, Wi-Fi connectivity, and internet performance across locations
• Support POS systems, barcode scanners, printers, and inventory management systems
• Assist in installation, configuration, and maintenance of networking equipment (routers, switches, firewalls)
• Coordinate with vendors for system upgrades, maintenance, and issue resolution
• Ensure timely resolution of technical issues to minimize business disruption
• Maintain IT documentation, logs, and inventory of hardware/software assets
• Support data backup processes and basic cybersecurity practices
• Assist in rollout of new systems, outlets, or IT projects

Requirements

• Bachelor’s degree or diploma in IT, Computer Science, or a related field
• 1–3 years of experience in IT support or networking (retail experience preferred)
• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN)
• Familiarity with POS systems and inventory management software
• Hands-on experience with routers, switches, and wireless networks
• Strong troubleshooting and problem-solving skills
• Good communication and coordination abilities
• Willingness to travel between outlets when req

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Work Location: In person