Network and Security Implementation Engineer / Resident Engineer
Location: Philippines, Jordan, Egypt, Lebanon, Morocco (Remote – serving clients across Middle East & Europe; some roles may be dedicated onsite/resident with client)
Reports to: Head of Business Unit – Brixio Group
About Brixio
Brixio is a cybersecurity and cloud services provider and a Cloudflare Authorized Services Delivery Partner (ASDP). We specialize in helping enterprises and SMEs secure, optimize, and scale their digital platforms. Our professional services span across industries — from financial institutions and government agencies to global enterprises — covering onboarding, security deployments, performance optimization, and managed services.
At Brixio, we are process-driven, client-focused, and technically rigorous. We value curiosity, delivery excellence, and teamwork.
Role Summary
As a Network and Security Implementation Engineer, you will deliver security and performance solutions for our clients using Cloudflare and complementary technologies. This role combines hands-on technical implementation, troubleshooting, documentation, and direct client engagement.
Depending on assignment, you may:- Work remotely with multiple clients across the Middle East and Europe, delivering implementations, optimization, and ongoing support.
- Be dedicated as a Resident Engineer to a single enterprise client, acting as their embedded technical advisor and primary point of contact for day-to-day operational and escalation needs.
What You’ll Do
- Plan, configure, and deliver security and performance solutions such as DNS, WAF, CDN, Bot Management, Zero Trust, DDoS protection, and API security.
- Work directly with client stakeholders to understand business and technical requirements and translate them into actionable implementation plans.
- Manage onboarding and configuration activities: zone imports, DNSSEC setup, SSL/TLS configuration, caching strategies, firewall rules, and access policies.
- Troubleshoot deployment and operational issues, providing timely resolutions.
- Deliver workshops, training, and knowledge transfer sessions to client teams.
- Produce professional documentation including low-level designs, validation reports, and client summaries.
- Collaborate with delivery managers and the wider Brixio team to ensure high-quality, timely delivery.
Assignment Variant:- As a Remote Implementation Engineer, you will balance multiple client engagements across industries.
- As a Resident Engineer, you will focus exclusively on one client, serving as their trusted in-house extension of Brixio and coordinating escalations with our wider team.
Additional Responsibilities
- Support managed services clients through configuration reviews, performance tuning, and alignment to best practices.
- Contribute to Brixio’s knowledge base by writing SOPs, playbooks, and technical guides.
- Identify opportunities for optimization and service expansion in client environments.
- Provide input into automation initiatives, especially around Cloudflare APIs and tooling.
- Help strengthen Brixio’s reputation as a trusted Cloudflare delivery partner.
Requirements:
Technical Expertise
- Strong knowledge of DNS, TLS/SSL, TCP/IP, routing, proxies, and firewalls.
- Hands-on experience with network and application security solutions (WAF, DDoS, Zero Trust, VPN, API security).
- Familiarity with edge security platforms such as Zscaler, Akamai, Imperva, or F5.
- Experience with Cloudflare products (DNS, CDN, WAF, Bot Management, Zero Trust, etc.) is a strong advantage.
- Understanding of performance optimization (caching strategies, compression, TLS optimization, latency reduction).
- Knowledge of automation and scripting (Terraform, APIs, Python) is a plus.
Professional Skills
- 5+ years of experience in implementation engineering, technical consulting, or project delivery.
- Proven customer-facing experience, with the ability to explain technical concepts clearly.
- Strong communication and interpersonal skills, capable of engaging with technical and business stakeholders alike.
- Ability to manage multiple priorities effectively and deliver to deadlines.
- Flexibility to thrive in either multi-client project delivery or long-term resident engineer engagements.
Benefits:
What Makes Brixio Special?
- Cloudflare Partnership: As one of the select Cloudflare Authorized Services Delivery Partners (ASDP), we deliver implementations to global standards.
- Hands-On Impact: You’ll be leading critical projects and optimizations that protect and enhance client platforms.
- Global Reach: Work with clients across the Middle East and Europe on high-impact engagements.
- Structured Delivery: We invest heavily in SOPs, playbooks, and structured onboarding, ensuring clarity and consistency.
- Career Growth: Opportunities to develop into senior engineering, architecture, or leadership roles.
- Culture of Excellence: A collaborative team culture where delivery quality, teamwork, and client success drive everything we do.
What Success Looks Like
- Secure, optimized deployments aligned with best practices.
- High levels of client satisfaction and trusted long-term relationships.
- Smooth client handovers with minimal post-implementation issues.
- Timely resolution of escalations and ongoing client confidence in Brixio.
- Active contribution to Brixio’s knowledge culture and delivery excellence.