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New Student Navigator (part-time)
Posting Summary
Working Title
New Student Navigator (part-time)
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
290W0621
Agency
Brightpoint Community College
Division
Brightpoint Community College (Div)
Work Location
Chesterfield - 041
Hiring Range
$25.00 Hourly
Emergency/Essential Personnel
No
EEO Category
5-Paraprofessionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Candidates must be able to work a flexible schedule including some evenings and occasional weekends. Up to but not guaranteed a maximum 29 hours/week, depending on student need (hours will vary throughout the year).
Sensitive Position
No
Job Description
Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
Brightpoint Community College invites applications for the Part-Time New Student Navigator position. This position will provide direct support to prospective and newly admitted students, with a particular focus on concurrent enrollment students, while also assisting with general onboarding, advising, and registration support for new and continuing students.
The part-time New Student Navigator/Advisor will:
Brightpoint Community College invites applications for the Part-Time New Student Navigator position. This position will provide direct support to prospective and newly admitted students, with a particular focus on concurrent enrollment students, while also assisting with general onboarding, advising, and registration support for new and continuing students.
The part-time New Student Navigator/Advisor will:
- Assist concurrent enrollment students through the application, documentation, advising, and registration process.
- Review concurrent enrollment documentation, including high school permission forms, parent/guardian forms, transcripts, and placement-related materials as appropriate.
- Communicate with students and families regarding missing documentation, next steps, deadlines, and registration requirements.
- Provide general advising and onboarding support to new, returning, and continuing students.
- Assist students with course selection, registration steps, program information, holds, student account access, and college resources.
- Use Navigate, SIS, and other college systems to document student interactions, track progress, and support follow-up.
- Support Help Hub operations through virtual, phone, email, and in-person student assistance.
- Refer students to appropriate college resources, including financial aid, admissions and records, placement support, accessibility services, tutoring, and payment resources.
- Participate in onboarding events, registration support initiatives, and peak enrollment activities as needed.
- Maintain accurate records of student contacts and advising-related support.
- Provide excellent customer service while ensuring students receive accurate and consistent information.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Experience working with students, customers, or the public in an educational, advising, enrollment, or student services setting. Strong communication, organization, and problem-solving skills. Ability to explain complex processes clearly to students and families. Ability to manage multiple priorities in a fast-paced environment. Comfort using technology, databases, email, and student information systems. Commitment to student success, access, and reducing barriers to enrollment.
Additional Considerations
Significant experience working with high school or college students. Competency in customer relationship management (CRM) software and/or student information systems. Expertise in one or more of the following : college admissions, advising, financial aid/services, etc.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
May travel between campuses
Posting Detail Information
Posting Number
WGE_3242P
Recruitment Type
General Public - G
Number of Vacancies
Multi-Hire
Position End Date (if temporary)
Job Open Date
06/22/2026
Job Close Date
07/06/2026
Open Until Filled
Agency Website
Contact Name
Cassandra Davidson
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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