Night Audit

Join us at The Retreat on Charleston Peak, where your passion for hospitality meets opportunity. As a Hotel Front Desk Night Auditor, you'll be an integral part of a team dedicated to creating unforgettable experiences for our guests. You'll manage financial details with precision, ensuring each guest has a seamless stay. Your knack for connecting with people will shine as you assist with late-night inquiries and experiences. While hotel experience isn't a must, your guest service skills will be invaluable. If you're eager to launch your career in hospitality and thrive in a supportive, growth-oriented environment, it's time to take the next step. Let's embark on this journey together. Apply today and become part of our story.

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

• Overnight shift; requires flexible hours
• Some college is preferred but a high school diploma or equivalent is required
• Great communications. and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred