Nutella Cafe - Shift Supervisor

About the Role:

We have a current opening for an on site Shift Supervisor at our Nutella Cafe. Due to renovations, the Nutella Cafe will be reopening in mid June and we will begin reviewing applications again in May.

Nutella Cafe focuses on spreading Nutella’s positive energy in families to bring more optimism to the world. We believe that today will be better than yesterday, that optimism makes a positive difference in life, and that optimism gives families fuel to create the lives they want and that can inspire a community. Nutella’s firm belief is that optimism needs to be cultivated, and what a better way to cultivate optimism than to be a part of the Nutella team, one of the world’s most successful brands.

Shift Supervisors ensure that all staff are performing their job responsibilities and work towards meeting expectations in all areas; manages all restaurant activity while on duty and support team leadership in the absence of the General or Assistant General Manager.

Main Responsibilities:

As a Shift Supervisor, you'll spend the majority of your time on the following essential job functions:

• Opening and closing the store, including weekends and or some Holidays
• Ensuring all food preparation is complete, managing employees breaks and shift changes, and completing shift summary reports
• Monitor and assist in training and development of new employees on shifts.
• Schedule and lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Prepare foods when necessary; ensure all food items are prepared according to Nutella’s standards of quality, consistency, and timeliness; check food quality and temperatures throughout the day to maintain health and safety regulations.
• Identify back-up support and work with the team leadership to reschedule team members when necessary.
• Actively support schedule creation, Inventory including orders, and other hospitality and profitability driven functions

About You:

This is a great opportunity if you have a high school diploma, and you have at least 1 year’s relevant experience with fast casual, high traffic, food restaurant operations or relevant culinary experience

Brand ambassador with good communication skills, time management and is solution oriented

Our business requires flexible availability to include early morning, late night, weekends and some holidays

Introductory Microsoft office familiarity

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

The base salary range for this position is $20.00 - $23.00 per hour. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits, provided you are working at least 30 hours per week.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!