Ocean Export Manager

Job Description:

We are seeking a detail-oriented and proactive Senior Executive / Assistant Manager – Ocean Export(Customer Service) to join our dynamic team in Kolkata. The ideal candidate will have hands-on experience in ocean export documentation and client servicing, with strong coordination skills to ensure smooth shipment processing.

Key Responsibilities:

 Manage complete ocean export documentation processes.

 Provide customer service support to clients, addressing and resolving shipment-related

queries efficiently.

 Coordinate with shipping lines, freight forwarders, and customs authorities to ensure

timely and compliant shipment execution.

 Monitor shipment schedules and provide regular updates to clients.

 Ensure adherence to international trade regulations and company compliance policies.

Requirements:

 2–5 years of relevant experience in ocean export documentation and customer service.

 Strong understanding of export procedures, documentation, and logistics coordination.

 Excellent communication and problem-solving skills.

Job Type: Full-time

Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person