Office Admin & CRM Coordinator

Key Responsibilities:

CRM & Data Management

• Maintain and update client, contact, proposal, and opportunity records in Microsoft Dynamics 365 CRM.
• Conduct regular data audits to ensure accuracy and consistency across the system.
• Liaise with various teams to gather and input critical data for business operations.

Proposal & Opportunity Support

• Assist in the preparation of client proposals, including collecting inputs and formatting documents.
• Track proposal status and coordinate updates with relevant teams.
• Share weekly progress reports on proposals and opportunities.

Timesheet Management

• Oversee timesheet entry, tracking, and approval workflows.
• Ensure timely and accurate submission and approval of timesheets.
• Follow up with team members on compliance and submission deadlines.

Administrative Support

• Provide general administrative assistance including scheduling meetings, calendar coordination, and managing office supplies.
• Coordinate documentation and meetings across departments such as Tax, Legal, HR, and Risk.
• Assist in onboarding documentation and tracking for new clients.

Cross-Functional Coordination

• Act as a point of contact for inter-departmental communication to support seamless workflows.
• Identify opportunities to improve administrative processes and propose solutions.

Qualifications & Skills:

• Bachelor's degree in Business Administration or a related field
• 3+ years of experience in CRM management, administrative support, or coordination roles
• Proficiency in Microsoft Dynamics 365 CRM and Microsoft Office Suite
• Excellent organizational and time management skills
• Strong communication skills and a collaborative mindset
• High attention to detail and ability to handle confidential information responsibly
• Must be currently based in the UAE