Office Administrator

OUR CORE VALUES

Sprout Therapy PDX abides by the following values and seeks to hire staff who bring these ideas to life:

Clinical Excellence and Confidence:

We understand the challenges faced by mental health professionals in dysfunctional systems and seek to create a space where individuals with strong clinical minds can perform their work confidently and independently within a healthier system. Join us in creating a supportive environment where you can make a meaningful difference in the lives of your clients. We admire strong clinical minds who can perform their work with confidence and independence.

Love and Enthusiasm for Mental Health:

We are looking for individuals who have a deep love and enthusiasm for mental health. If you feel drawn to this field and are passionate about making a positive impact on the experience of both clinicians and clients alike, Sprout Therapy PDX is the place for you. We want team members who practice what they preach, show up with excitement, and are dedicated to the powerful work we do.

Awareness and Integration of Intersectionality:

Sprout Therapy PDX is committed to serving a diverse range of clients and we do our best to integrate intersectionality into all areas of our practice. We recognize the importance of understanding and considering the unique experiences and challenges faced by marginalized individuals. Therapy is a political act; our team must have consideration for others’ lived experiences and have awareness of how our own privileges and biases impact our practice. If you are aware of your own intersectionality and demonstrate consideration for others' lived experiences, we invite you to join our team.

Emotional Intelligence and Flexibility:

Emotional intelligence and flexibility are crucial at Sprout Therapy PDX. We prioritize creating a warm and supportive environment for our clients, as well as our colleagues and staff. We seek individuals who demonstrate unconditional positive regard and assume the best in the face of challenges, disagreements, or conflict. As a growing new(er) business, flexibility is equally important, as procedures, policies, and workflows are sure to change during your tenure with us.

If these are values that resonate with you, we invite you to apply!

Office Administrator Job Description

Position Overview:
The Office Administrator will provide essential administrative and organizational support to ensure the smooth operation of business and HR administrative tasks at Sprout Therapy PDX. The role includes managing and maintaining operational documentation, facilitating reports, overseeing administrative tasks, and maintaining communication channels between staff, clients, and external parties.

This can be a part-time or full-time (20-32 hrs/week), hourly position with a flexible weekly schedule, with an hourly range of $20-28/hr, depending on experience.

Reports to:
Chief Administrative Officer

Duties & Responsibilities:

• Facilitate reminder-based tasks and manage recognition reminders for birthdays, anniversaries, and licensure renewals.
• Oversee operational reporting and data entry and managing data transfers.
• Coordinate holiday reminders and group scheduling in Google calendar and Simple Practice.
• Act as an IT liaison to do basic tasks such as resetting passwords, creating Google accounts, downloading PHI warning reports, etc.
• Handle calendar management by organizing meetings and sending invites and agendas for larger meetings.
• Track document signing in Rippling and monitor training completion in EdApp.
• Maintain and organize company files and records in Google Drive.
• Take notes during meetings and distribute to relevant personnel where applicable.
• Manage email distribution lists and handle the main company email inbox.
• Assist in content creation, including social media posts and blog updates, as well as small updates to the company website.
• Handle physical and digital documentation, including distributing scanned mail and managing faxes related to client records.
• Organize Google Drive in a logical and efficient manner.
• Act as a front-line point-of-contact for HR questions from employees.
• Assist with the gathering of payroll information and payroll data-entry.
• Assist with ROADs Data Entry where applicable.
• Collaborate with the Clinical Operations Specialist to gather necessary information from new and existing clinicians for credentialing needs.
• Other job duties as assigned.

Qualifications and Skills:

• Strong alignment with Sprout Therapy PDX's mission, values, and vision.
• Excellent organizational and multitasking abilities with attention to detail.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a dynamic, fast-paced environment.
• Emotional intelligence and flexibility, with a positive and adaptable mindset.
• Previous experience in human resources administration is a plus.
• Familiarity with HIPAA compliance and confidentiality practices is a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 10 pounds occasionally.

Sprout Therapy PDX is an equal opportunity employer. We are committed to providing a supportive and inclusive environment for all employees and applicants. If you require accommodations, please contact the Leadership team.