Office Administrator

Overview
Innovative Endodontics is looking for a high energy and experienced Office Administrator for our Summerville Location! The Office Administrators priority is to ensure the practice runs smoothly, the team knows what’s expected and the doctor can focus on patient care.

Duties

• Attend morning huddle and provide updates to the team
• Attend weekly L10 with Director of Ops & Other Office Administrators
• Create monthly schedule for assigned location
• Scan and Upload Insurance checks each day to shared RCT folder
• Reconcile each day including insurance balance sheet and upload
• Weekly cash deposit to bank after reconciling
• Ensure each patient receives 5-star customer service experience
• Handle patient concerns professionally, escalate when necessary
• Provide bi-weekly local marketing support
• Inventory Office Supplies and Order as Needed utilizing provided budget
• Hold team accountable to their primary and secondary duties
• Any other duties assigned by the leadership team

Secondary Duties

• Answer phones & support admin team
• Work clinically when DA coverage is needed
• Communicate effectively with referring offices when necessary
• Follow up on unscheduled treatment lists when necessary
• Any other duties assigned by the leadership team

Personal Requirements

• High school diploma or equivalent required
• Graduate of accredited dental assisting program or experience preferred
• Radiology certification required
• Knowledge of dental terminology and procedures required
• Knowledge of Dental Insurance Required
• Ability to comply with HIPAA, OSHA, and state dental regulations
• Strong communication, teamwork, and interpersonal skills
• Basic Computer Skills and Business Acumen Preferred
• CPR certification preferred

Core Values

• Future Focused: Embracing opportunities for growth
• Communication: Prompt and respectful
• Commitment: Commitment to completion
• Excellence: Excellent experience every time
• Ownership: Take responsibility, deliver results, no excuses

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person