Office Administrator & Telesales Representative

We are looking for a highly organized and proactive individual to manage office operations while handling telesales responsibilities. This role combines administrative support with sales outreach, requiring excellent communication skills, attention to detail, and a customer-focused approach.

Key Responsibilities:

Office Administration:

• Manage daily office operations, including scheduling, filing, and correspondence.
• Handle incoming calls, emails, and inquiries professionally.
• Maintain office supplies and equipment, ensuring everything runs smoothly.
• Assist with data entry, record-keeping, and document management.
• Support HR and management with administrative tasks.
• Coordinate meetings, appointments, and office events.

Telesales & Customer Support:

• Contact potential and existing customers via phone to promote products/services.
• Follow up on leads and maintain strong customer relationships.
• Process sales orders, invoices, and customer requests efficiently.
• Handle customer queries, resolve complaints, and provide accurate product information.

Requirements:

• Experience: Minimum 2-3 years of experience in office administration and telesales
• Strong verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook)
• Excellent organizational and multitasking abilities.
• Customer-oriented with a persuasive and friendly attitude.
• Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Work Location: In person