Job Purpose
To assist visitors and guests and promptly answer their queries by providing clear information, guidance and directions needed; provides administrative support and on-going general assistance in the office including document collection, delivery, photocopying, handling mail, and filing ensuring performance is as per company’s adopted policies and procedures.
Key Result Responsibilities
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Handles the main reception desk by answering telephone calls, directing visitors and guests and answering their inquiries whilst relaying clear messages and information as appropriate.
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Ensures the comfort of all visitors, guests and applicants waiting in the main reception area, provides them with refreshments and escorts them to the required office if needed.
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Collects and promptly delivers documents, stationery and messages within the office in a timely and efficient manner.
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Provides continuous support in maintaining safe and tidy reception area and workplace; operates office equipment in compliance with procedures.
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Assists the HR team and other departments, if needed, in compiling, photocopying, filing and safekeeping of documents in order to optimize workflow in the respective departments.
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Receives, sorts, and distributes incoming mail and courier packages to the different departments as required.
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Assists all departments by operating fax machines, preparing outgoing couriers and post packages when instructed to do so.
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Executes any other tasks as assigned by the Supervisor/Manager.
Qualifications (Academic, Training, Languages)
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High School or Diploma in any stream is acceptable.
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Demonstrates pleasant personality and positive attitude all times.
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Well groomed and organized.
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Dynamic and physically fit for the job, requires frequent movement.
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Age recommended: not above 30 years.
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Capable of operating office machines and computer when needed.
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Fair in English Language (Arabic is a plus).
Work Experience
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1-2 years of office support experience in a similar role in any industry would be an advantage.
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Capable of comprehending and classifying documents needed for required tasks.
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Ability to understand assignments and plan tasks according to priorities and logical order.
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Demonstrates the ability to operate office machines and equipment independently.
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Cooperative team player; possesses good organizing and time management skills.
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Stays up-to-date with required information and/or changes within the company including names of departments and personnel and their offices locations.
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Multi-task oriented with high attention to details.