Office Assistant

Office Assistant (Medical Office) - Job Description

Overview

We are seeking a detail-oriented and organized Office Assistant to join our medical team. The ideal candidate will serve as a versatile point of contact, providing comprehensive administrative and operational support. This role requires excellent communication skills, a proactive approach to managing medical office workflows, and a strong sense of professionalism to ensure our clinic runs smoothly.

Responsibilities

• Medical Administrative Support:
• Utilize and maintain proficiency in Jane, Office Ally, Availaity. eClinicalWorks to manage patient records and scheduling.
• Verify patient insurance coverage, perform eligibility checks, and proactively follow up on claim statuses.
• Handle incoming calls and emails with professional medical phone etiquette.
• Office Operations & Maintenance:
• Maintain a welcoming, organized, and hygienic office environment by assisting with light cleaning and facility upkeep.
• Manage office supplies inventory and coordinate maintenance requests as needed.
• General Administrative Duties:
• Coordinate daily operations to ensure efficiency and regulatory compliance.
• Maintain patient files and records with strict adherence to confidentiality/HIPAA guidelines.
• Perform accurate data entry and assist in billing support tasks.
• Provide high-level support to visitors, patients, and staff.

Skills & Qualifications

• Medical Software Proficiency: Experience using Electronic Medical Records (EMR) or Practice Management (PM) software is highly preferred.
• Insurance Knowledge: Demonstrated ability to navigate insurance portals, verify benefits, and resolve billing/claim discrepancies.
• Technical Literacy: Proficient in Google Suite applications.
• Multitasking Ability: Proven ability to balance administrative duties, patient communication, and office environment maintenance.
• Professionalism: Strong organizational skills with a focus on patient confidentiality and high-quality service.
• Experience: Previous experience as a Medical Receptionist, Medical Assistant, or in a multi-functional office support role is a significant plus.

Why Join Us?

This position offers the opportunity to work in a dynamic medical environment where you can leverage your administrative expertise and gain hands-on experience in clinical operations. If you are a proactive individual with a passion for supporting medical staff and ensuring an excellent patient experience, we encourage you to apply.

Note: All candidates must demonstrate the ability to handle both administrative tasks and office operational requirements to be considered for this position.

Job Type: Part-time

Pay: $22.00 - $26.00 per hour

Ability to Commute:

• Armonk, NY 10504 (Required)

Ability to Relocate:

• Armonk, NY 10504: Relocate before starting work (Required)

Work Location: In person