Office assistant

NOW HIRING: Office Assistant (Multi-Company Support) Tandem Mechanical Inc. & Partner Brands – Western MA

We’re a growing group of service companies (plumbing, drains, water heaters) and we’re looking for a highly organized Office Assistant to help manage calls, direct communication, and keep our office running smoothly.

This is NOT just a basic admin job — this role is critical to keeping multiple companies organized and operating efficiently.

What You’ll Be Doing:

• Answer and direct incoming calls across multiple companies
• Route calls to the correct department (service, dispatch, management)
• Assist with scheduling support and basic dispatch coordination
• Handle paperwork, data entry, and job documentation
• Maintain organized records (invoices, permits, customer info)
• Support office staff and management with daily operations

Compensation:

• $18–$25/hr (based on experience)
• Full-time, steady work
• Growth opportunities within the company

What We’re Looking For:

• Strong communication skills (phone + in-person)
• Highly organized and detail-oriented
• Ability to multitask and stay focused in a fast-paced environment
• Comfortable using computers, scheduling software, and email
• Reliable and professional

This Is for someone who:

• Likes structure and staying organized
• Can keep things moving without constant direction
• Wants to grow with a fast-paced company
• Likes to be challenged with multiple tasks

Apply now and tell us about your experience handling phones and office work.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Paid time off
• Professional development assistance

Work Location: In person