Office Assistant 2026-00725

Description and Functions

The Wyoming Department of Family Services’ work centers around three values

• Safe at home;
• Giving families opportunities for success; and
• Supporting the people who support the families.

The State of Wyoming's total compensation package is excellent and includes:

• Culture of public service and a commitment to work/life balance
• Paid holidays, vacation, and sick leave
• Retirement investment options with employer contributions
• Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability, and more, with an employer contribution toward premiums
• Longevity Pay

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

• Processes and reviews routine paperwork and/or enters data into a department log or database.
• Maintains department records system, including filing, scanning, retrieving, archiving documents, researching files, etc.
• Greets and directs a high volume of visitors, deliveries, and the general public.
• Makes calls and answers telephones and may route calls to appropriate staff.
• With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints. This may involve research or agency-specialized knowledge.
• Performs fiscal functions such as payment and tracking of economic & social services providers.
• The specialized nature of the job may be required to train/guide others in an agency-specific process.

Qualifications

KNOWLEDGE:

• Knowledge of word processing, spreadsheet, and email programs.
• Knowledge of reviewing and editing documents for accuracy and completeness.
• Knowledge of methods used to deal with the public tactfully.
• Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
• Knowledge of the preparation of records, reports, and correspondence.

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

• FLSA: Non-Exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation for every successful applicant.

Supplemental Information

049-Department of Family Services - Field Operations

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.