Office Coordinator

Erickson Immigration Group (EIG), is a full-service, premium business immigration law firm located in Arlington, VA. We pride ourselves on delivering a “Perfect Plus” customer experience through trust, honesty, transparency, and availability to our clients. We are looking for an experienced Office Coordinator to support a very busy, fast-paced environment. This role requires you to be onsite at our Arlington office Monday through Friday.

Responsibilities (include but are not limited to):

• Ensure that the entire firm is operating at its optimum by providing high-level administrative support in coordinating and maintaining time-sensitive and strategic tasks assigned by our leadership staff.

• Answer phone and direct calls to appropriate staff

• Order and facilitate meals for client and staff meetings

• Create shipping labels and receive packages from FedEx and/or UPS vendors

• Serve as the point of contact for building management

• Monitor office inventory and kitchen supplies; order and stock supplies as needed

• Greet and assist visitors when they arrive at the office

• Ensure all mailings are accounted for and accurately updated into the case management system and databases.

• Utilize web-based immigration case management system and database continuously and accurately.

• Scan, file, mail and maintain physical files and supporting documentation.

• Open or close records/cases in the case management system; maintain all records as requested by supervisor.

• Meet assigned deadlines and communicate case progress/status/issues to supervisor.

• Maintain client contact information.

• Update and manage status reports.

• Learn procedural and processing requirements for various types of non-immigrant and immigrant visa petitions and applications.

• Work closely with other Operations Analysts and Attorneys across multiple departments within the firm and your own team.

• Liaise with outside vendors regarding any special projects or assignments

• Other administrative duties as assigned

Ideal Candidates:

• Associate degree, or 2+ years of relevant experience

• Previous experience in a busy law firm or other professional environment preferred

• Ability to work efficiently and independently; manage high volumes of tasks and projects; react with appropriate urgency to situations and events that require a quick response or turnaround.

• Professional demeanor with ability to handle sensitive information with discretion and being mindful of confidentiality and security protocols.

• Must be a self-motivated team player committed to going above and beyond in the workplace.

• Strong organizational and time management skills

• Excellent written and oral communication skills

• Excellent customer service skills

• Excellent knowledge of MS Office Suite

Benefits:

• Casual work attire

• Paid time off, mental health days, parental leave, holidays, bereavement leave, and jury duty leave

• Affordable medical/Rx, dental, and vision plans

• Monthly parking and commuting subsidy

• Firm-provided short-term and long-term disability and group life/AD&D insurance

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options

• 401(k) retirement savings plan with employer match

• Employee referral program

• Employee Assistance Program (EAP)