Office Manager

Office Manager – Lima, Ohio BMV

Pay: $22–$26 per hour (based on experience)

We are seeking a motivated and organized Office Manager to oversee daily operations at the Lima, Ohio BMV location. The ideal candidate will have strong leadership skills, attention to detail, and the ability to manage staff while ensuring excellent customer service and compliance with state regulations.

Key Responsibilities:

· Manage daily office operations to ensure efficiency, accuracy, and compliance with BMV policies and procedures

· Supervise, train, and support office staff to maintain productivity and high service standards

· Monitor workflow, scheduling, and staffing levels to meet customer demand

· Ensure accurate processing of BMV transactions, records, and documentation

· Handle customer concerns professionally and resolve issues in a timely manner

· Maintain a clean, organized, and professional office environment

· Track performance metrics and support goals tied to quarterly productivity bonuses

· Communicate effectively with upper management and follow state guidelines

Qualifications:

· Prior management or supervisory experience preferred

· BMV experience is a plus but not required

· Strong organizational, leadership, and problem-solving skills

· Excellent communication and customer service abilities

· Ability to multitask in a fast-paced environment

· Basic computer proficiency and administrative skills

Compensation & Benefits:

· $22–$26 per hour

· Quarterly productivity bonuses

· 401(k) retirement plan offered

· Paid vacation

· Stable schedule and opportunity for long-term growth

To Apply: Submit resume to angel.hartzog@jfs.ohio.gov with “BMV Office Manager” in the subject line

Pay: $22.00 - $26.00 per hour

Work Location: In person