Office Manager - Group Home

Full job description

The Group Home Office Manager is responsible for overseeing daily administrative operations within a residential group home setting. This role ensures efficient office management, regulatory compliance, accurate recordkeeping, and coordination between staff, residents, families, and external agencies. The ideal candidate is organized, detail-oriented, and experienced in healthcare or human services administration.

Responsibilities

• Manage daily office operations, including scheduling, filing, and correspondence
• Maintain accurate and confidential resident records in compliance with state and federal regulations
• Coordinate staff schedules, track attendance, and assist with payroll documentation
• Serve as a liaison between management, staff, residents, families, and external providers
• Ensure compliance with licensing requirements, audits, and internal policies
• Prepare reports, incident documentation, and administrative summaries
• Monitor office supplies and manage inventory and ordering
• Support onboarding and training documentation for new hires
• Assist with billing, invoicing, and financial recordkeeping as needed
• Handle phone calls, emails, and inquiries in a professional and timely manner

Required Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred (Business Administration, Healthcare Administration, or related field)
• Minimum of 2 years of administrative or office management experience (experience in group homes, healthcare, or human services preferred)
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and electronic record systems
• Knowledge of HIPAA and confidentiality standards
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Work Location: In person