Office Manager – Oral & Maxillofacial Surgery Practice

Position Overview

We are seeking a highly organized, proactive, and experienced Office Manager to oversee the daily clinical and administrative operations of a busy Oral and Maxillofacial Surgery practice. This role is responsible for ensuring efficient workflow, exceptional patient experience, and strong team coordination across both clinical and clerical functions.

Key Responsibilities

Administrative & Clerical Management

• Oversee front office operations including scheduling, patient registration, and check-in/check-out processes
• Oversee insurance verification, pre-authorizations, billing, and collections
• Maintain accurate patient records and ensure compliance with HIPAA regulations
• Oversee accounts payable/receivable, payroll coordination, and financial reporting
• Develop and implement office policies and procedures to improve efficiency
• Serve as the primary point of contact for patient concerns and escalations

Clinical Operations Support

• Coordinate staff schedules and ensure proper coverage
• Ensure operatories are fully equipped and compliant with safety standards
• Work closely with the surgeon and clinical team to optimize patient flow
• Oversee inventory management for clinical supplies and equipment
• Support compliance with OSHA, infection control, and regulatory standards

Team Leadership & Development

• Recruit, train, and supervise administrative and clinical support staff
• Conduct performance evaluations and provide ongoing coaching
• Foster a positive, collaborative, and patient-centered work environment
• Lead team meetings and communicate updates effectively

Qualifications

• Minimum 1–3 years of office management experience in a dental, oral surgery, or medical practice
• Strong knowledge of dental/medical insurance, billing, and coding procedures a plus
• Familiarity with oral surgery workflows and clinical terminology preferred
• Excellent leadership, communication, and organizational skills
• Proficiency in practice management software and Microsoft Office
• Ability to multitask and problem-solve in a fast-paced environment

Preferred Skills

• Experience in oral and maxillofacial surgery practice management
• Knowledge of sedation cases and surgical scheduling coordination
• Strong financial management and reporting skills

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off

Work Location: In person