Office Operations Assistant

<Job Overview>
We are seeking a dynamic and detail-oriented Office Operations Assistant to join our team! This vital role ensures the smooth and efficient functioning of daily office activities, providing exceptional support across administrative, clerical, and customer service functions for our dog grooming business. As an energetic team player, you will help maintain organized workflows, manage front desk operations, and support various office management tasks. Your proactive approach and excellent communication skills will contribute significantly to creating a welcoming environment for staff, clients, and pets alike. This paid position offers an exciting opportunity to develop your skills in a fast-paced professional setting while making a meaningful impact every day.

<Responsibilities>

• Answer phone calls with professionalism and warmth, ensuring a positive first impression
• Operate multi-line phone systems, screen calls, and direct inquiries efficiently using proper phone etiquette
• Handle data entry, filing, and document proofreading to maintain accurate records and support administrative processes
• Manage calendar appointments, schedule meetings, and coordinate calendar management for staff members
• Assist with bookkeeping tasks using Groomsoft and Square or similar accounting software to support financial record-keeping
• Support office management activities such as maintenance, and organization of shared spaces
• Provide exceptional customer service by responding promptly to inquiries via phone or email and supporting client needs
• Utilize computer literacy skills across Microsoft Office Suite (Word, Excel)
• Maintain organized filing systems—both digital and physical—to ensure easy access to important documents
• Support personal assistant duties as needed, including travel arrangements or special project coordination

<Experience>

• Prior office experience or administrative background demonstrating strong organizational skills
• Proficiency with Microsoft Office Suite (Word, Excel) and Google Workspace applications
• Experience handling multi-line phone systems and providing excellent customer service in a professional environment
• Familiarity with clerical tasks such as data entry, proofreading, filing, and calendar management
• Knowledge of Groomsoft and bookkeeping software is a plus but not required; training available for the right candidate
• Excellent time management abilities to prioritize tasks efficiently

Join us as an Office Operations Assistant where your enthusiasm fuels our success! Bring your organizational talents, computer skills, and passion for delivering outstanding support—every day is an opportunity to grow professionally while contributing to a vibrant team environment.

Pay: $16.90 - $18.00 per hour

Work Location: In person