Office Operations Coordinator

JOB TITLE: Office & Client Operations Coordinator

COMPANY: Richard Laney Landscaping (RLL)

LOCATION: Charlotte Area

JOB TYPE: Full-Time

SCHEDULE: Monday–Friday 8:00 AM – 4:30 PM

JOB DESCRIPTION:

Richard Laney Landscaping (RLL), a growing landscaping design and installation company, is seeking a reliable, organized, and motivated Office & Client Operations Coordinator to assist with daily business operations, client communication, scheduling, vendor coordination, and sales follow-up.

This is a hands-on role that plays a key part in keeping projects, clients, and scheduling organized and moving efficiently. We are looking for someone professional, detail-oriented, and capable of working independently without constant supervision.

RESPONSIBILITIES:

Client communication and follow-up on estimates and active jobs

Scheduling and calendar coordination for crews and projects

Vendor and supplier communication

Assisting with estimates, job notes, and paperwork

Tracking and organizing job information and client records

Following up on leads and inquiries to maintain an active pipeline

Supporting outreach to builders, developments, and businesses

Assisting with basic lead tracking and organization

Organizing job photos/videos and assisting with marketing content

General office and administrative support

Helping business owners stay organized with scheduling and priorities

PREFERRED QUALIFICATIONS:

Strong communication and computer skills

Comfortable with spreadsheets and basic office software

Highly organized and dependable

Able to multitask and prioritize responsibilities

Comfortable speaking with clients, vendors, and leads

Experience in landscaping, construction, or home services is a plus

Basic photo/video or social media skills are a plus

IDEAL CANDIDATE:

Self-motivated and proactive

Strong follow-through and accountability

Professional and personable with clients

Learns quickly and adapts easily

Able to work independently without constant supervision

Enjoys staying productive and helping a growing business run smoothly

COMPENSATION:

$26–$28 per hour starting, with performance-based increases available after review.

APPLICATION QUESTIONS (REQUIRED):

Describe any experience you have with scheduling, customer communication, or office coordination in a service-based business.

What tools have you used for organization or scheduling? (Excel, Google Sheets, QuickBooks, CRM systems, etc.)

In a fast-moving business, how do you handle multiple priorities and make sure follow-ups don’t get missed?

What interests you about working in a landscaping or construction-related business environment?

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TO APPLY: Please send your resume and a brief explanation of your experience and why you feel you are a good fit for this role.

Pay: $54,080.00 - $58,000.00 per year

Benefits:

• 401(k)

Application Question(s):
*

Do you have experience in landscaping, construction, home services, or related industries?

Are you comfortable communicating with clients, vendors, and potential leads by phone and email?

Describe your experience with scheduling, organization, spreadsheets, or office coordination.

Are you comfortable working independently without constant supervision?

Why are you interested in this role?

Work Location: In person