Office Supervisor

We are looking for a proactive and highly organized Office Supervisor to manage our day-to-day operations and project management activities. The role involves overseeing multiple teams, ensuring client satisfaction, and maintaining smooth workflows across departments.

Key Responsibilities

• Project Management
• Oversee and manage complete project workflows from initiation to completion.
• Coordinate with different teams to ensure deadlines and quality standards are met.
• Track progress in CMS/ERP system and generate regular project reports.
• Office Operations
• Supervise all office activities and ensure smooth daily operations.
• Monitor administrative tasks, office documentation, and compliance requirements.
• Client Support & Relationship Management
• Act as the point of contact for client queries and concerns.
• Ensure timely updates, reports, and support services for clients.
• Maintain high levels of customer satisfaction through effective communication.
• Team Management
• Lead and support the PRO Services Team, ensuring government transactions are processed efficiently.
• Manage the Typing Team for document preparation, legal forms, and government submissions.
• Provide training, guidance, and performance evaluations to staff.
• Coordination & Reporting
• Liaise with management to align office goals with company objectives.
• Prepare and present weekly/monthly office performance and project status reports.

Requirements

• Proven experience as Office Supervisor / Project Coordinator / Operations Lead.
• Strong knowledge of UAE Government processes, PRO services, and document typing workflows.
• Excellent leadership, communication, and organizational skills.
• Ability to handle multiple projects and deadlines simultaneously.
• Proficiency in MS Office, ERP/CMS systems, and reporting tools.
• Fluency in English (Arabic is an advantage).

Job Type: Full-time

Experience:

• Business Setup Supervising: 5 years (Required)
• Target Achieving : 5 years (Required)