Officer - Liability and lending Payments

Position Overview

We are seeking a dedicated and detail-oriented Officer - Liability and Lending Payments to join our dynamic team in Manama, Bahrain. This position offers a full-time, office-based role for professionals eager to support critical banking operations with precision and diligence. As a vital contributor to our Liability and Lending Payments unit, the successful candidate will play an instrumental role in facilitating accurate payment processing, ensuring compliance with financial regulations, and maintaining strong client relationships.

The role demands a proactive approach to financial operations, requiring someone who can navigate ambiguity, provide clarity and guidance to peers, and collaborate effectively across diverse teams. This opportunity provides a platform to develop technical competencies specific to financial services while driving strategic initiatives that align with our organizational vision and customer-first mindset.

Key Responsibilities

• Manage and oversee the end-to-end processing of liability and lending payments, ensuring accuracy, timeliness, and compliance with regulatory guidelines.
• Collaborate closely with internal departments such as compliance, risk management, and customer service to ensure seamless payment operations and resolve discrepancies.
• Conduct thorough analyses of payment transactions to identify trends, potential risks, and opportunities for process improvements.
• Provide clarity and guidance to team members and stakeholders on complex payment issues, promoting an action-oriented and solution-focused environment.
• Support the development and implementation of new payment systems and technologies to enhance operational efficiency.
• Maintain up-to-date knowledge of industry standards, regulatory changes, and best practices relevant to liability and lending payments.
• Contribute to team training initiatives to build collective expertise and foster nimble learning.
• Drive initiatives aligned with the bank's strategic vision to deliver exceptional customer experiences.

Our Ideal Candidate

The ideal candidate will demonstrate a strong strategic mindset and possess excellent technical competencies related to financial operations within the banking sector. You will thrive in an environment that values courage, decision quality, and the ability to manage ambiguity effectively. Your collaborative spirit will enable you to build trust and work harmoniously with diverse teams, putting the client’s needs at the center of your approach.

Key attributes include:

• Action-oriented with a proven track record of delivering results under tight deadlines.
• Exceptional communication skills with the ability to give clarity and guidance to others.
• Strong analytical and problem-solving capabilities, especially concerning payment systems and compliance matters.
• Demonstrated ability to develop talent and foster a positive, inclusive team environment.
• Customer-focused with an unwavering commitment to integrity, ethical conduct, and operational excellence.

A background in banking operations, finance, or a related discipline, along with experience in payment processing and regulatory compliance, is highly advantageous. The role is based in Manama, Bahrain, and requires full-time presence at the office.

Required Competencies

• Action Oriented: Proactively take initiatives to improve processes and address challenges promptly.
• Collaborates: Foster teamwork by engaging with diverse stakeholders and building strong working relationships.
• Customer Focus: Consistently prioritize client needs and work to exceed their expectations.
• Gives Clarity & Guidance: Communicate complex information clearly and assist others in achieving shared objectives.
• Manages Ambiguity: Navigate uncertain situations effectively and maintain composure under pressure.
• Develops Talent: Support the growth and development of peers by sharing knowledge and mentorship.
• Drives Vision & Purpose: Align daily operations with the broader strategic goals of the organization.
• Nimble Learning: Embrace continuous learning and adaptability in a fast-evolving industry.
• Decision Quality: Make informed, timely decisions that balance risks and benefits.
• Courage: Challenge norms constructively and uphold integrity in all actions.
• Instills Trust: Build and maintain credibility with colleagues and clients through transparency and reliability.
• Strategic Mindset: Think long-term to identify opportunities and mitigate risks.
• Technical Competencies: Demonstrate expertise in role-specific financial systems, payment processing procedures, and regulatory compliance.

About Standard Chartered

Standard Chartered is an international bank with a rich heritage spanning over 170 years. We balance the agility required to act swiftly with the scale necessary to make significant impacts on clients, communities, and the marketplace. We pride ourselves on challenging the status quo, embracing challenges, and continuously seeking new opportunities for improvement and growth.

Our purpose is to drive commerce and prosperity through our unique blend of diversity and inclusivity. This is embodied through our brand promise to be "here for good," reflected in how we live by our valued behaviours every day.

When you join Standard Chartered, you become part of a team that values:

• Doing the right thing: Acting with integrity, holding each other accountable, and keeping our clients at the heart of everything we do.
• Never settling: Pursuing continuous improvement and innovation while keeping things simple.
• Being better together: Embracing inclusivity, respecting differences, and working collaboratively to build lasting success.

We celebrate your unique talents and look forward to the contributions you will bring to our vibrant and diverse workforce.

What We Offer

Standard Chartered is committed to offering a comprehensive package to support your overall wellbeing and professional growth. In line with our Fair Pay Charter, we provide competitive salaries complemented by a wide range of benefits designed with your mental, physical, financial, and social health in mind.

• Financial Security: Core bank funding for retirement savings, comprehensive medical and life insurance coverage, and flexible voluntary benefits tailored to your needs and location.
• Generous Time-Off Policies: Inclusive of annual leave, up to 20 weeks of parental/maternity leave, sabbaticals of up to 12 months, and 3 days of volunteering leave. We uphold minimum global standards that combine annual and public holidays to ensure a minimum of 30 days off.
• Flexible Working Arrangements: Options to balance your working hours between home and office, with adaptable working patterns to support your lifestyle.
• Wellbeing Support: Access to Unmind, a leading digital wellbeing platform, resilience and human skills development programs, a global Employee Assistance Programme, mental health first aiders, and diverse self-help resources.
• Continuous Learning Culture: Opportunities to reskill and upskill through physical, virtual, and digital learning modalities, supporting your career progression.
• Inclusive Environment: Be part of an organisation that values and celebrates diversity, fostering a culture where everyone feels respected and empowered to realise their full potential.