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Oliver Wyman - Learning Delivery Specialist
Dubai, United Arab Emirates
Key Responsibilities:
Program Custodian
L&D Ownership: Own and communicate how L&D programs fit into broader colleague development, establishing knowledge of required skills at various career stages.
Relationship Management
Stakeholder Coordination: Communicate with Attendees, Faculty and Human Capital functions (e.g., Talent Management, Recruiting) to synchronize training with career progression.
Vendor Relations: Develop strong relationships with internal facilitators and external vendors to enhance program delivery.
Program Delivery Ownership
Program Coordination: Oversee all planning aspects, including logistics for classroom and virtual sessions (e.g., room bookings, catering, materials).
Facilitator Management: Select and foster relationships with appropriate facilitators based on course content and participant profiles.
Program Hosting: Serve as in-room host to foster and facilitate a supportive learning atmosphere.
Logistics Management: Handle onsite logistics and attendee inquiries, ensuring smooth program execution.
Social Events: Organize team-building and social events, managing venues and budgets while promoting professional engagement.
Budget Adherence: Ensure programs are delivered within budget constraints.
Training Support: Act as co-host in virtual training sessions, leveraging technical tools like Workday Learning and Zoom.
Continuous Improvement
Feedback Analysis: Summarize feedback from participants and facilitators to identify improvement areas.
Process Optimization: Work with the L&D team to enhance operational efficiencies.
L&D Advocacy
Initiative: Enhance the visibility of the L&D brand in the IMEA region, actively driving and engaging in internal initiatives.
Experience Required:
3 to 8 years experience in corporate Learning and Development.
Proven track record of end-to-end delivery of both complex virtual and in person programs.
Experience in a fast-paced commercial environment; professional services or management consulting background preferred.
Familiarity with the GCC region is desirable.
Proficient in Microsoft Word, Excel, and PowerPoint; knowledge of L&D tools (LMS/LXP, Event Management software) is essential.
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