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On Call F&B Attendant - Stir Concert Cove (Guy Fieri's Kitchen and Bar)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Responsible for providing outstanding customer service to guests by greeting, delivering food, and bussing while using service initiatives.

Job Description:

  • Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.
  • Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces.
  • Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters.
  • Change out pop bibs as needed throughout shift.
  • Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station.
  • Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.
  • Maintains all equipment in proper fashion.
  • Adheres to regulatory, safety, departmental and company policies.
  • Supports safety and accident prevention programs (non slip footwear, proper lifting).
  • Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe).
  • Presents oneself as a credit to Company and encourages others to do the same.
  • Performs all other related and compatible duties as assigned

EDUCATION and/or EXPERIENCE:

  • High school diploma, GED or comparable experience preferred. Previous cash handling/customer service experience preferred.

Qualifications:

  • Must be able to perform multiple tasks simultaneously.
  • Must be a team player.
  • Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.
  • Able to be on feet for entire shift.
  • Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs.

WORK ENVIRONMENT:

  • Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Must be able to work in a fast paced environment.
  • Must be flexible with schedule, including nights, weekends, and holidays as required.


ABOUT US

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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