Operations Manager

Company Overview

Impact Workforce Solutions (IWS) delivers customized human capital solutions across multiple industries. With over 20 years in the industry, we are committed to improving the quality of life for both our clients and our workforce. Teamwork, collaboration, and service excellence are at the core of everything we do.

Position Summary

Reporting to the IWO Director, the Operations Manager is responsible for managing client relationships and overseeing onsite workforce operations. This role ensures staffing effectiveness, employee engagement, productivity, and compliance with client expectations.

Schedule

Friday–Monday | 6:00 AM – 4:30 PM (Flexibility required)

Key Responsibilities

• Manage open requisitions and candidate placement
• Coordinate new hire orientation, onboarding, background checks, and drug screens
• Maintain active headcount and monitor attendance
• Submit payroll hours and assist with terminations
• Serve as primary contact for client HR, operations, and employees
• Partner with client leadership to support recruiting and retention strategies
• Conduct coaching, performance reviews, and corrective actions
• Lead safety reporting and employee relations investigations
• Evaluate and improve staffing plans and processes
• Perform other duties as assigned

Qualifications

• Bachelor’s Degree or equivalent experience
• 1–3 years of staffing, HR, or manufacturing/logistics operations experience
• Recruiting experience preferred
• Proficient in Microsoft Office
• Strong problem-solving, analytical, and communication skills

Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

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