On Trade Sales Supervisor (Europe)

We are Créateurs de convivialité. Conviviality is what makes us unique.

It's a key part of our culture as a Company and is something that people can truly understand and experience once they join Pernod Ricard. When working on our refreshed EVP, we wanted to make sure to capture this essence and incorporate it into our storytelling going forward, to proclaim it: “Conviviality, it’s our thing.”

Position: On Trade Sales Supervisor, Europe

Department: Sales

Reports To: Regional On Trade Area Manager

About the Role

We are seeking an On-Trade Sales Supervisor to join Pernod Ricard Türkiye. In this key role, you will oversee on-trade operations, ensuring seamless execution of business strategies, compliance with regulations, and delivering exceptional customer experiences.

Key Responsibilities

1. Supervisory Leadership

• Lead, train, and supervise on-trade teams, ensuring alignment with company standards and high performance.
• Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.

2. Operational Excellence

• Manage day-to-day on-trade operations, ensuring efficient processes and adherence to service quality standards.
• Develop and implement operational procedures to maintain consistency and minimize inefficiencies.
• Monitor and manage inventory levels in collaboration with relevant teams to ensure optimal stock management.

3. Enhancing Customer Experience

• Execute strategies to improve customer satisfaction and loyalty in on-trade environments.
• Address customer feedback and resolve concerns to uphold Pernod Ricard’s premium brand image.

4. Relationship Management

• Build and sustain relationships with key partners, suppliers, and stakeholders to enhance operational effectiveness.
• Collaborate with the sales and marketing teams to drive promotional activities and maximize sales opportunities.

Qualifications & Skills

• Experience: At least 5 years in a supervisory or managerial role in the alcohol, beverage, or FMCG industry; 2–3 years of direct on-trade or FMCG sector experience is preferred.
• Industry Knowledge: Strong understanding of on-trade operations, alcohol regulations, and safety standards.
• Leadership: Proven ability to lead, motivate, and manage a diverse team effectively.
• Problem-Solving: Excellent organizational and problem-solving skills, with the ability to handle complex situations.
• Technical Proficiency: Familiarity with inventory management systems, Point of Sale (POS) systems, and ERP software. Proficiency in MS Office Suite is required.
• Flexibility: Availability to work varied hours, including evenings and weekends as needed.
• Language Skills: Advanced English proficiency
• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

Why Join Us?

At Pernod Ricard Türkiye, we foster a culture of responsibility, entrepreneurship, and mutual trust. Join a global company that promotes diversity, empowers its teams, and inspires progress—while making a meaningful impact in the communities we serve.

Where Conviviality is at work?

Collective Spirit: Conviviality is in our DNA and connects us beyond borders. The more diverse we are, the better we are at shaping the future of our industry. At our table, we have fun and bring a performance mindset to our work. We feel proud to continue the legacy of our group and iconic brands.

Craft Your Path: Our people enjoy coming together and transforming obstacles into opportunities. Everyone is empowered to do their best work and we nurture an enthusiasm for innovation and growth. Here, you will own your career and have access to unique opportunities to craft the path you want to take.

Cultivate The Future: We’re a business with a soul. We care deeply about each other, our communities and our planet. We cherish the land where our products are grown and are committed to bringing good times from a good place. Being responsible in a safe and sustainable way is at the core of everything we do.

Building a Workplace of Inclusion

In line with the Group’s core values, all recruitment processes are guided by the PR Leadership Attributes and the technical skills required for the role, ensuring fairness and eliminating any potential bias in candidate evaluation.