Online consultant

Online consultant vacancy in Ras-al-Khaimah UAE

Online Consultant - Remote Customer Service Representative

Overview

We are seeking an Online Consultant to join our team and provide exceptional customer service to our clients. As a remote customer service representative, you will work from your home, assisting clients with their inquiries and concerns through various online platforms.

Responsibilities

• Respond promptly to customer inquiries through email, chat, and social media
• Provide accurate information about our products and services
• Address customer complaints and escalate issues to the appropriate department when necessary
• Ensure high levels of customer satisfaction by providing excellent service
• Keep records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies

Requirements

• Fluent in English (Hindi or other Indian languages is a plus)
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Experience in a customer service role is preferred but not required
• Must have a biometric passport for travel purposes
• Must be able to work independently with minimal supervision
• Must have a strong internet connection at home

Location

This is a remote position, so you can work from anywhere in Ras-al-Khaimah or the UAE.

Nationality

Indian nationals are preferred for this position.

Accommodation

No accommodation will be provided for this role. As this is a remote position, you must have your own suitable workspace at home.

How to apply

If you are passionate about providing excellent customer service and enjoy working remotely, you may be a good fit. Apply now!