ONLINE KEY ACCOUNT SALES MANAGER

Key Responsibilities

• Own category performance including sales, margin, and growth
• Develop and execute Amazon strategy (pricing, assortment, visibility)
• Achieve monthly, quarterly, and annual sales targets
• Drive sell out through promotions, deals, and campaign planning
• Monitor conversion rate, traffic, and basket size
• Ensure high-quality product listings (titles, images, A+ content)
• Improve SEO ranking and keyword visibility
• Maintain accurate product information and compliance
• Plan and execute Amazon campaigns (Deals, Prime, Seasonal events)
• Manage Amazon Ads (PPC, Sponsored Ads)
• Coordinate with marketing team for brand visibility
• Forecast demand and ensure stock availability
• Avoid stock outs and overstock situations
• Coordinate with warehouse and supply chain teams
• Analyze dashboard data and identify growth opportunities
• Share weekly/monthly performance reports with management
• Monitor ratings, reviews, and customer feedback
• Ensure smooth order fulfilment and returns handling
• Maintain high service level metrics
• Coordinate with Amazon account managers and internal teams
• Align with marketing, finance, and logistics for execution
• Manage external agencies (if applicable)

KPIs (Key Performance Indicators)

• Sell through rate
• Conversion rate
• Stock availability (OOS %)
• Customer ratings & reviews
• Margin & profitability

Requirements Education

• Bachelor's degree in business, Marketing, or related field

Experience

• 3-6 years in eCommerce / Amazon / Marketplace sales
• home appliances or consumer electronics preferred
• Hands on experience with Amazon Seller Central / Vendor Central

Skills

• Strong analytical and data interpretation skills
• Advanced Excel and reporting capability
• Knowledge of Amazon algorithms & marketplace dynamics
• Negotiation and account management skills
• Strong communication and leadership
• Results driven & target oriented
• Ownership mindset (business accountability)
• Problem solving & decision making ability
• Ability to work in fast paced environment