Online Reputation Executive in Noida

Key Responsibilities

• Monitor and track online mentions, reviews, and ratings across platforms like the Play Store.
• Respond promptly and professionally to customer feedback, reviews, and queries to maintain a positive brand image.
• Collaborate with customer service, and PR teams to resolve issues raised online.
• Develop and execute strategies to improve online ratings and reputation.
• Analyze feedback trends and prepare reports on online sentiment.
• Suggest improvements based on insights to enhance customer experience and satisfaction.
• Stay updated with digital trends, online review platforms, and reputation management tools.
  
  

About Company: InstaAstro is a holistic wellness platform that integrates trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to address real-life challenges and deliver measurable mindfulness outcomes for customers during critical life stages (mega moments). Our platform offers users one-on-one astrology consultations along with daily activity tracks and content designed to assist with issues related to relationships, career, health, and personal growth. IA simplifies and innovates in the wellness sector with its unique remedy and action-based approach, effective across the mental health continuum.