Online Store Operator (Odoo System Experience Required)

Key Responsibilities1. Website Administration & Quality Assurance (Odoo Website Module)

• Fully manage the Odoo Website and e-Commerce backend — including products, orders, categories, customers, coupons, and promotions.
• Regularly audit the website to ensure checkout, payment gateway, shipping rules, and OTP login work correctly.
• Test new features, updates, or code before publishing.
• Report any technical issue via Odoo tickets or internal task system and follow up with the development team until resolved.

2. Product & Inventory Management (Odoo Inventory Module)

• Upload and maintain product listings in Odoo’s Product Catalog, including descriptions, images, categories, variants (color, size, style), and pricing.
• Track real-time stock levels inside Odoo Inventory, raise restock requests before stockouts, and coordinate with suppliers.
• Manage product attributes and ensure barcodes/SKUs are correctly assigned.

3. Order & Delivery Management (Odoo Sales & Delivery Integration)

• Monitor new sales orders via the Odoo Sales Dashboard and update status (processing, shipped, delivered, returned).
• Generate invoices, packing slips, and delivery orders from Odoo.
• Coordinate with delivery partners (Quiqup, Aramex, DHL, etc.) using Odoo Delivery Integrations.
• Track shipments, resolve delivery delays or failed deliveries, and update tracking information in the system.

4. Supplier & Partner Coordination (Odoo Purchase Module)

• Maintain supplier profiles and purchase records in Odoo.
• Negotiate with suppliers and couriers for better prices and faster service.
• Search for new suppliers or products to expand the catalog.
• Ensure supplier delivery timelines and quality standards are met.

5. Promotions & Discounts (Odoo Website + Marketing)

• Create and manage discount codes, campaigns, and flash sales using Odoo’s Pricelist and Promotion Rules.
• Update banners, sliders, and promotional visuals on the Odoo website.
• Verify that all promotions follow approved pricing and policy guidelines.

6. Reporting & Analytics (Odoo Dashboards)

• Generate daily, weekly, and monthly sales and inventory reports directly from Odoo.
• Analyze product performance, delivery timelines, and customer data.
• Identify best-selling items and low-performing products.
• Provide actionable suggestions to improve sales and operational efficiency.

7. Quality Control & Compliance

• Review all product listings for accuracy in price, image, and description before publishing.
• Ensure return and refund policies are correctly reflected in Odoo and on the website.
• Perform routine test orders to confirm the checkout process and payment flow work flawlessly.

8. Documentation & Data Security

• Keep organized records of supplier communications, customer feedback, and website updates inside Odoo Notes or Documents app.
• Follow company SOPs for updates, backups, and system testing.
• Handle all customer and delivery data securely in line with privacy guidelines.

Job Type: Full-time

Pay: AED3,000.00 per month

Application Question(s):

• Have you previously worked with Odoo?

• Have you managed an online store before (on Odoo, Shopify, or any other platform)?
• Are you familiar with coordinating deliveries through systems like Aramex, DHL, or Quiqup?

License/Certification:

• UAE driving license (Preferred)