Summary:
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Supervise warehouse operation team, delegation of tasks, floor & inventory planning, and collaborating with logistics coordinator/customer service team, procurement, facility management, QHSE, and any controlling authority as and when required.
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Handle 3PL warehouse operations management, inventory control & management, updating WMS-ERP System, and customer management.
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Manage CFS operations, open yard, freight forwarding & LCL cargo consolidations.
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Manage 2PL contracts management, invoicing, dispatching, assist credit control in solving any payment disputes, and handle any operation-related queries/complaints.
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Responsible for QHSE-related requirements of the entire warehousing complex.
Duties and Responsibilities:
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Assigning workloads, supervising, and leading daily tasks tothe warehouse operation team.
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Coordination between the logistics coordinator/customer service, and the customer when needed.
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Communicating with logistics coordinator/customer service, customers to answer shipping and receiving questions, and troubleshoot problems.
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Monitoring inventory and shipment transactions for accuracy.
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Ensuring inventory and storage areas are clean and well-maintained.
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Monitoring warehouse associates to ensure safety procedures are being followed when operating forklifts and other machinery.
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Report all incidents to the Supervisor and the QHSE officer immediately.
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Performs other duties as required.
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Able to work under pressure, handle multiple tasks simultaneously and flexible to work for extended hours required to complete the required task.
Qualification:
Educational Background
Bachelor’s degree or equivalent
Related Work Experience
Minimum of 10 Years of experience in a similar role.